Privacy Policy
Last updated: June 5, 2025
This Privacy Policy describes how NextBus.lk ("we", "us", or "our") collects, uses, and discloses your personal information when you use our website (nextbus.lk) and services (collectively, the "Services").
Information We Collect
Personal Information
When you use our Services, we may collect the following types of personal information:
- Account Information: When you create an account, we collect your name, email address, and password.
- Profile Information: Information you provide in your user profile, such as your profile picture and preferences.
- Social Media Information: If you choose to log in through social media platforms, we may receive information from those platforms in accordance with their terms and privacy policies.
- Communication Information: Information you provide when contacting us, such as your name, email address, and the content of your message.
Usage Information
We also collect information about how you use our Services:
- Search History: Information about the bus routes and schedules you search for.
- Location Data: With your consent, we may collect your location data to provide real-time bus tracking and location-based services.
- Device Information: Information about the device you use to access our Services, including device type, operating system, and browser type.
- Log Data: Information that your browser sends whenever you visit our website, such as your IP address, browser type and version, time zone setting, and pages visited.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our Services
- Processing and fulfilling your requests
- Communicating with you about our Services
- Personalizing your experience
- Analyzing usage patterns to improve our Services
- Protecting the security and integrity of our Services
- Complying with legal obligations
Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer service.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.
Your Choices
You have several choices regarding your personal information:
- Account Information: You can update your account information by logging into your account settings.
- Location Data: You can control location sharing through your device settings or browser permissions.
- Cookies: You can manage cookies through your browser settings.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@nextbus.lk
- Address: 123 Bus Lane, Colombo 03, Sri Lanka