Privacy Policy

Last updated: February 12, 2026

At NextBus.lk, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We only collect information that is necessary to provide you with the best possible bus timetable service:

• Usage Data: We automatically collect information about how you use our site, such as search terms (From/To locations), pages visited, and technical data like your IP address and browser type.
• Contribution Form: When you submit our contribution form to add or update bus timetable information, we collect only bus route data such as route number, departure/destination locations, departure time, bus type, fare, operator information, contact numbers, and bus registration numbers. We do NOT collect your name, email address, or any other personal information through the contribution form.
• Contact Form: When you submit our contact form, we collect your name, email address, subject, and message. This information is used solely to respond to your inquiry.
• Cookies: We use cookies to remember your preferences (like language settings) and to analyze site traffic via Google Analytics.
• AdSense Data: As an AdSense partner, Google may use cookies to serve ads based on your previous visits to our website or other websites on the Internet.

Note: NextBus.lk does not require user accounts, registration, or social media logins. You can use all features of our website, including the contribution form, without providing any personal information. Only the contact form requires your name and email address so we can respond to your inquiry.

2. Google AdSense & Cookies

This website uses Google AdSense to display advertisements. Please note the following regarding your privacy and ads:

• Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
• Users may opt out of personalized advertising by visiting Ads Settings.

3. How We Use Your Information

Your information is used solely for:

• Improving our route database and search functionality.
• Processing and reviewing bus timetable contributions (route information only, no personal data).
• Understanding which bus routes are most popular to prioritize data updates.
• Responding to your contact form inquiries (name and email are used only to respond to your message).
• Ensuring the technical security and stability of the website.

Contribution Form: Bus route information submitted through our contribution form (route numbers, schedules, fares, operator details) is used solely to update our bus timetable database. This information does not include any personal data.

Contact Form: Your name and email address submitted through our contact form are used only to respond to your inquiry. We do not use this information for marketing purposes or share it with third parties except as necessary to process your submission through Netlify Forms.

4. Third-Party Services

We use the following third-party services:

• Google Analytics: To understand site traffic and user behavior. Google Analytics collects anonymized usage data as governed by Google's Privacy Policy.
• Google AdSense: To display advertisements and support the site's operation. AdSense may use cookies to serve personalized ads based on your browsing history.
• Netlify Forms: To process and store form submissions (contributions and contact messages). Form data is handled according to Netlify's Privacy Policy.

5. Data Retention

We retain your information only for as long as necessary:

• Usage Data: Retained in anonymized form through Google Analytics for analytical purposes.
• Contribution Form Data: Bus route information (route numbers, schedules, fares, etc.) is retained indefinitely as part of our public timetable database. This data does not contain personal information.
• Contact Form Submissions: Your name, email, and message are retained as long as necessary to process your request and respond to your inquiry. You may request deletion of your contact form submission by contacting us.
• Cookies: Cookie data is retained according to the policies of Google Analytics and Google AdSense, typically for up to 2 years or until you clear your browser cookies.

6. Data Security

We implement industry-standard security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. Form submissions are processed securely through Netlify's encrypted infrastructure.

7. Your Rights

You have the right to:

• Request access to any personal information we hold about you (this applies only to contact form submissions, as the contribution form does not collect personal information).
• Request correction or deletion of your personal information (name and email from contact form submissions).
• Opt out of personalized advertising through Google Ads Settings.
• Disable cookies through your browser settings (note: this may affect site functionality).

Note: Since the contribution form does not collect personal information, there is no personal data associated with bus route contributions that can be accessed, corrected, or deleted.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our privacy officer at: